Shipping & Return
About the returns
After you have taken possession of the goods, you have 100 days to cancel your order. You can find further information on this in our revocation instructions.
ATTENTION Please enter your order number with # at the beginning!
Note: If you want to exchange something, you can send back the item and place a new order directly.
Retoure Germany (Orders from 10.9)
https://alpinloacker-de.shipping-portal.com/rp/
Austria + EU
https://alpinloacker.shipping-portal.com/
Retoure Switzerland
https://return.exporto.de/7ba9cc/74/login
Retoure UK
About shipping costs
Your order will be processed and sent to us as soon as possible. You can specify your delivery address at the time of ordering.
You can view the availability of our products on the page of the product. If after the order entry we find that your ordered product is no longer in stock, we will contact you in this regard by mail and if desired an alternative offer or cancel the order.
Express delivery with tracking
AT 1-2 days, DE 2-3 days, EU 3-4 days, CH 3-5 days, UK 3-5 days
- EU + UK + CH-Gratis from 50 € Order value including 4,90 € handling fee
- CH-no customs fees, Swiss VAT
- UK-no customs fees
- Rest of the world-Gratis from 150 € Order value below 25 €
- Orders up to 12.00 will be sent on the same day.
