Alpin Loacker Outdoor Online Shop aus Österreich. Alles für deine Bergfreunde

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⭐ 100,000+ satisfied customers 💪 Premium equipment since 1993 💚


1. Scope

1.1 For the business relationship between ALPIN LOACKER GmbH, Kirlastraße 9, 6840 Götzis (hereinafter "seller") and the customer (hereinafter "customer") for the purchase of Sport & Outdoor articles, the following general terms and conditions apply exclusively in their version valid at the time of the order. This contradicts the inclusion of the customer's own conditions, unless something else has been agreed.

1.2 These terms and conditions apply accordingly to the acquisition of vouchers, unless something deviates is explicitly regulated.

1.3 Consumers within the meaning of this GTC is every natural person who concludes a legal transaction for a purpose that cannot be attributed to either their commercial or independent professional activity (§ 13 BGB).

2. Contract conclusion

2.1 The product descriptions contained in the online shop of the seller do not represent a binding offers on the part of the seller, but serve to submit a binding offer to the customer.

2.2 The customer can submit the offer via the online order form integrated in the seller's online shop. After putting the selected goods in the virtual shopping cart and undergoing the electronic ordering process, the customer submits a legally binding contract offer with regard to the goods contained in the shopping cart.

2.3 The seller can accept the customer's offer within five days,

  • by sending the customer a written order confirmation or an order confirmation in text form (fax or email), whereby the receipt of the order confirmation is decisive in the customer, or
  • by providing the customer to the customer, with the access of the goods to the customer, or
  • by asking the customer to pay after submitting his order.

If there are several of the aforementioned alternatives, the contract is concluded at the time when one of the aforementioned alternatives occurs first. If the seller does not accept the customer's offer within the aforementioned period, this applies as a rejection of the offer with the result that the customer is no longer tied to his declaration of intent.

2.4 The deadline for accepting the offer begins to run on the day after the customer is sent, and ends with the end of the fifth day, which follows the dispatch of the offer.

2.5 When submitting an offer via the online order form of the seller, the contract text is saved by the seller and sent to the customer after sending his order along with the available terms and conditions in text form (e.g. email or fax). In addition, the contract text is archived on the seller's website and can be called up free of charge by the customer via his password-protected customer account, stating the corresponding login data, provided that the customer has created a customer account in the seller's online shop before sending its order.

2.6 Before the order is binding via the seller's online order form, the customer can constantly correct his entries via the usual keyboard and mouse functions. In addition, all inputs are displayed again in a confirmation field before the order is binding and can also be corrected there using the usual keyboard and mouse functions.

2.7 Only the German and English language is available for the conclusion of the contract.

2.8 Order processing and contacting usually take place by email and automated order processing. The customer must ensure that the e-mail address provided for order processing is correct so that the emails sent by the seller can be received at this address. In particular, when using spam filters, the customer must ensure that all third parties sent by the seller or the third party sent with the order processing can be sent.

2.9 You agree that you receive invoices electronically. Electronic invoices will be sent to you in the PDF format by email or made available for download within your customer account.

2.10 The invoice amount to be paid must be paid within 14 days. Otherwise, the seller reserves the right to withdraw the offer.

3. Right of withdrawal

3.1 Consumers are generally entitled to a right of withdrawal. More information on the right of cancellation arises from the cancellation policy of the seller.

4. Prices and shipping conditions

4.1 All prices indicated on the seller's website are understandable.

4.2 After ordering, the customer is sent an invoice in the form of a PDF by email. The transaction conditions are summarized on this. The seller undertakes to hand over the delivery note, but not a copy of the invoice, the customer. Printing the invoice can be carried out in the personal account.

4.3 In addition to the prices specified, the seller charges shipping costs for delivery. The shipping costs are clearly communicated to the buyer on the shipping costs and as part of the ordering process.

4.4 In the case of deliveries to countries outside the European Union, there may be additional costs that the seller is not responsible and which are to be borne by the customer. This includes, for example, costs for the transmission of money by credit institutions (e.g. transfer fees, exchange rate fees) or import tax taxes or taxes (e.g. tariffs). Such costs can also be incurred in terms of transmission of money if the delivery does not take place to a country outside the European Union, but the customer makes the payment from a country outside the European Union.

4.5 Various payment options are available to the customer, which are specified in the seller's online shop.

4.6 The customer can pay by credit card, by Sofortü, or by PayPal. However, the seller reserves the right with every order not to offer certain payment methods and refer to other payment methods.

4.7 If the customer comes in default of payment, the seller is entitled to request default interest of 5 % above the basic interest rate p.a. announced by the European Central Bank. If a higher default damage is demonstrably incurred, the seller is entitled to assert it.

4.8 The seller is entitled to use the payment of the services of trustworthy third parties when processing. If the customer is delayed by the customer, the seller may assign his claims to a debt collection agency and transfer the personal data required for payment processing to this third party. In the event of third parties involved, the payment is only considered to be made in relation to us if the amount has been made available to the third party in accordance with the contract, so that the third party can dispose of it without restriction.

4.9 The goods are only sold in commercially available quantities. This refers to both the number of goods ordered as part of an order as well as to the task of several orders of the same goods, in which the individual orders include a customary household.


5. Reference to title

If the seller arrives in advance, he reserves the property of the delivered goods until the purchase price owed is fully paid.

6. Warranty in accordance with § 477 I BGB

The 1 -year manufacturer's guarantee is granted from the date of the purchase by ALPIN LOACKER GmbH, Kirlastraße 9, A - 6840 Götzis. It applies across Europe. The statutory warranty law (liability for defects) is not restricted by the guarantee. The guarantee includes the coverage of all repair and shipping costs for defects that occur during the guarantee period and which are not based on wear, normal consumption or improper handling. In the guarantee, please contact the aforementioned guarantee. After submitting the product and submitting the purchase document, the product is then repaired free of charge or exchanged by an equivalent product.

7. Silning of vouchers

7.1 Vouchers that are purchased via the seller's online shop can only be redeemed in the seller's online shop using the online order form provided. A redemption by phone, letter, fax or email is not possible.

7.2 Vouchers and residual credit of vouchers can be redeemed by the end of the third year after the year of voucher shopping. Remaining credit will be credited to the customer's voucher account by the expiry date.

7.3 Vouchers can only be used to buy goods and not to buy other vouchers.

7.4 If the value of the voucher is not sufficient to cover the order, one of the other payment methods offered by the seller can be selected to pay the difference.

7.5 With an order, several vouchers can also be redeemed.

7.6 A cash payment of vouchers or voucher credit is not possible.

7.7 The voucher is transferable. The seller can provide the respective owner who redeems the voucher in the seller's online shop with a liberating effect. This does not apply if the seller has knowledge or grossly negligent ignorance of non -authorization, incapacity for business or the lack of authorization to represent the respective owner.

8. Applicable law

For all legal relationships between the parties, the law of the Federal Republic of Germany applies to the exclusion of the laws on the international purchase of mobile goods. In the case of consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has its habitual residence is withdrawn.

9. Note in accordance with Art. 14 ODR regulation

9.1 Customers that are consumers in the sense of § 13 BGB have the possibility in the event of a dispute on the EU portal "Your Europe" ( an online arbitration process To carry out arbitration board. To do this, you can use the EU's online arbitration platform under the URL: http //

9.2 The online arbitration procedure is not a mandatory prerequisite for calling responsible ordinary dishes, but represents an alternative way to eliminate differences that can occur in the context of a contractual relationship.

9.3. Sonsty national regulations for the implementation of arbitration procedures remain unaffected by the above regulations in section 9.1 and 9.2.

We would like to point out that the online platform of the EU Commission, which is intended at, is currently not available for operational online dispute resolution (OS platform).
Our email address is:

10. Jurisdiction

If the customer acts as a merchant, legal entity under public law or a special fund based on public law based in the territory of the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes from this contract is the seller's headquarters. If the customer is based outside the territory of the Federal Republic of Germany, the seller's place of place of jurisdiction for all disputes from this contract is if the contract or claims from the contract can be attributed to the customer's professional or commercial activity. In the above cases, however, the seller is entitled to call the court at the customer's seat.

Change of sales conditions: The seller reserves the right to make changes to his website and these general terms and conditions at any time. On the order, the general terms and conditions apply that are in force at the time of the order by the customer, unless a change in these conditions is required by law or official order (in this case you can also apply to orders, that you made before). If a regulation in these general terms and conditions is ineffective, void or for any reason, this regulation is considered separable and does not affect the validity and enforceability of the remaining regulations.

Minors: We do not offer products to buy from minors. Our products can only be bought by adults. If the customer is under 18, he may only use the online shop with the participation of a parent or legal guardian

11. -free product actions

If we offer free products in an action. Then a customer can buy a product or buy for free. These actions are normal limited, so it would not be fair to other customers if you could order more pieces. Therefore, a customer is only justified for a free product .x

12.Youth protection

The submission of alcohol to young people under the age of 18 is prohibited by law. Our wine offer is therefore aimed exclusively at adults. With your order you assure us that the recipient of the goods is older than 18 years.