Shipping & Return
About the shipping costs
Your order will be processed and shipped as soon as possible. You can specify your shipping address when you place your order.
You can check the availability of our products on the page of each product. If after receiving your order we find out that the product you ordered is no longer in stock, we will contact you by mail and, if desired, offer an alternative or cancel the order.
Express shipping with tracking
AT 1-2 days, DE 2-3 days, EU 3-4 days, CH 3-5 days, UK 3-5 days
- AT - free of charge from 45€ order value below 3,90€ handling fee
- DE - Free of charge from 45€ order value under 3,90€Handling fee
- CH - Free of charge from 50Chf order value below 6Chf handling fee no customs fees, Swiss VAT
- UK- Free of charge from 60£Order value below 4.90£handling fee no customs fees
- Europe- Free from 60€ order value below 4.90£ Handling fee
- Rest of the world - Free from 150€ order value below 25€
- Orders placed before 12.00 will be shipped the same day.
We do not deliver to DHL packing stations
About the returns
You have 30 days after you have taken possession of the goods to cancel your order. You can find more information in our cancellation policy.
Austria & Germany free returns
Here you can print out your return label and then please drop it off at a GLS store:
https://alpinloacker.shipping-portal.com/
Return Switzerland
https://return.exporto.de/Alpin-Loacker/retoure
Return UK
1. Send us a mail to support@alpinloacker.at
1. please send the return to:
MITransport c/o exporto GmbHGarage Unit, Moulton Park Business Centre
Redhouse Rd, NN3 6AQ.
Europe & World free return